JP Diamonds - Security and Privacy
We understand how important your privacy is to you and we promise to take care of your personal information. The personal information you provide to us will only be used and recorded in accordance with the Data Protection Act. We will not sell any information about you to any other party.
The information we collect
We will only hold information if you willingly provide it and we do not pass on any of your personal information to third parties. In order to do any of the following, you will need to provide us with certain details:
- Place an order
- Give us feedback
- Enter competitions
The details you need to provide will include your name, email address, delivery address, telephone number, credit or debit card number, the card’s security number and its expiry date.
How we use the information you provide
We use the information you provide to fulfil orders and to communicate with you when necessary. If you provide us with your debit or credit card details, we do not record them electronically or physically. We will use your personal information to contact you about news and offers that we think may interest you or to tell you if we change anything important about how the website works or the terms of use of the website. If you decide at any point that you no longer wish to hear from us, please use the Contact Us page on our website and send an email to let us know. Please note that if you telephone us, calls may be recorded for training purposes.
We don’t share your personal information with anyone else
We do not pass your personal information on to third parties. Payments on the website are processed by a third party, who adheres to the privacy policy that is specified. We have a non-disclosure agreement with this third party, and they are certified by all the major card issuers to hold details securely.
How long we keep your information
We will only keep your personal information for as long as we need to, for the purpose for which you have given it to us. At your request we will delete the personal information you have provided to us.
What are 'cookies' and how do we use them?
When you place an order on the website and enter your personal details you will become a recognised user and we will send a cookie to your computer. A cookie is a small file that may be placed on your computer's hard disk for record-keeping purposes. Cookies do not contain any information that can personally identify you. They help us to recognise you when you visit the website and allow us to tailor our service to your needs. Our email provider may set cookies on your browser if you open an email they send to you on our behalf.
By using cookies, we can make your online experience more efficient. For example, cookies allow you to store your chosen items in your shopping basket, without losing them between visits, and to make the checkout process faster by having your card and delivery details ready to use.
We will also use cookies for the compilation of certain statistics (which do not identify you personally) relating to the use of the website, for example the number of visits, average time spent, and other statistics relating to the website.
You may see jpdiamonds.co.uk advertisements on other websites. On these adverts, we will be using software that may set a cookie to your browser. This software will allow us to monitor if you view our adverts, if you click on them and if you go on to buy from our website.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you decline to accept a cookie, some web pages may not function properly or you may not be permitted to access certain services offered on the website.
Children
By using the website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent of guardian.
